Privacy Policy

Effective Date: 03/10/2026
Last Updated: 03/10/2026

TrustCircle AI (“TrustCircle”, “we”, “us”, or “our”) respects your privacy and is committed to protecting personal data.

This Privacy Policy explains how TrustCircle AI collects, uses, stores, protects, and otherwise processes personal information when you use our website, applications, products, and services.

TrustCircle is designed around four principles:

Signal ≠ Proof
Pattern ≠ Verdict
Risk ≠ Guilt
AI ≠ Decision Maker

TrustCircle provides analytical and verification-support technology. Its outputs are not intended to establish as a fact that a person is lying, dishonest, fraudulent, criminal, or guilty of wrongdoing.

1. Data Controller

The data controller responsible for personal data processed through TrustCircle is:

Legal Entity: [Legal Entity Name]
Trading Name: TrustCircle AI
Website: https://trustcircleai.com/
Registered Address: [Registered Address]
Privacy Email: [Privacy Email]

Where applicable under the General Data Protection Regulation (“GDPR”), we act as the data controller for personal data processed through TrustCircle.

EU Representative, where required:
[EU Representative Name]
[EU Representative Address]
[EU Representative Email]

2. Scope

This Privacy Policy applies to personal data processed through:

• the TrustCircle AI website;
• TrustCircle AI applications;
• TrustCircle analytical services;
• user accounts;
• customer support;
• reports and verification workflows; and
• services that expressly reference this Privacy Policy.

It does not apply to independent third-party websites or services linked from TrustCircle.

3. Information We Collect

Depending on how you use TrustCircle, we may process:

3.1 Account Information

• Name
• Email address
• Telephone number
• Account credentials
• Organisation information
• Billing information

3.2 Information You Submit

You may provide:

• claims;
• statements;
• text;
• documents;
• evidence;
• URLs;
• reports;
• contextual information;
• verification information; and
• other information submitted for analysis.

Submitted information may contain personal data relating to you or other people.

If you submit information concerning another person, you are responsible for ensuring that you have the legal right or lawful basis to submit that information.

3.3 Analytical Information

TrustCircle may generate derived information from submitted content, including:

• claim classifications;
• evidence relationships;
• semantic signals;
• consistency or contradiction signals;
• risk indicators;
• confidence or probability values;
• reasoning outputs;
• verification requirements; and
• trust-intelligence signals.

These outputs are analytical results and are not necessarily facts about an individual.

3.4 Technical Information

We may collect technical information such as:

• IP address;
• browser;
• operating system;
• device information;
• timestamps;
• log information;
• security events;
• diagnostic information; and
• service-usage information.

4. How We Use Personal Data

We may process personal data to:

• provide TrustCircle services;
• create and maintain user accounts;
• process claims and evidence;
• generate analytical reports;
• provide trust-intelligence analysis;
• identify information requiring verification;
• maintain service security;
• prevent abuse and fraud;
• provide customer support;
• process payments;
• maintain and improve our services;
• comply with legal obligations;
• enforce our Terms of Use; and
• protect our users, systems, and legal rights.

5. AI and TrustCircle Analysis

TrustCircle may use artificial intelligence, machine-learning models, natural-language processing, evidence analysis, reasoning systems, knowledge graphs, statistical models, and other computational technologies.

The system may analyse claims and available evidence to identify signals, relationships, inconsistencies, patterns, and verification requirements.

TrustCircle does not represent that any individual AI output is conclusive proof of deception or truthfulness.

Our system is based on:

Signal ≠ Proof
Pattern ≠ Verdict
Risk ≠ Guilt
AI ≠ Decision Maker

6. Automated Processing and Profiling

TrustCircle may use automated processing to generate analytical results.

Such processing is intended to assist users in examining information and determining what additional verification may be appropriate.

TrustCircle does not intend its automated analysis to be the sole basis for decisions producing legal effects or similarly significant effects on individuals where such use is prohibited or restricted by applicable law.

Where GDPR Article 22 or other applicable law applies, we will provide the safeguards required by that law.

7. Legal Bases Under GDPR

Where GDPR applies, we may process personal data on the following legal bases:

Contract

Where processing is necessary to provide a service requested by you or perform a contract.

Consent

Where we have requested and received your consent.

You may withdraw consent where applicable. Withdrawal does not affect processing that occurred lawfully before withdrawal.

Legal Obligation

Where processing is necessary to comply with applicable law.

Legitimate Interests

Where processing is necessary for legitimate interests pursued by us or a third party, provided those interests do not override your fundamental rights and freedoms.

These interests may include security, fraud prevention, service operation, service improvement, and protection of our legal rights.

8. Special Categories of Personal Data

Users may potentially submit information that falls within special categories of personal data under GDPR.

TrustCircle does not require users to submit sensitive personal information unless specifically necessary for a service.

Users should avoid submitting sensitive information that is not necessary for their requested analysis.

Where special-category data is processed, we will do so only where permitted by applicable law and where an appropriate legal condition exists.

9. Information About Other People

You must not submit another person’s personal data to TrustCircle unless you have an appropriate legal basis or other lawful authority to do so.

You must respect applicable privacy, confidentiality, intellectual-property, and data-protection laws.

10. Data Minimisation

We seek to process personal data that is adequate, relevant, and limited to what is necessary for the applicable purpose.

Users should provide only information reasonably necessary for the requested service.

11. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• providing services;
• maintaining accounts;
• complying with legal obligations;
• resolving disputes;
• enforcing agreements;
• maintaining security; and
• protecting legitimate business interests.

Retention periods may differ depending on the type and purpose of the information.

When information is no longer required, we may delete, anonymise, or securely dispose of it, subject to applicable law.

12. Your Right to Request Deletion

Where applicable law provides a right to erasure, you may request deletion of your personal data.

We may retain information where required or permitted by law, including for legal claims, regulatory requirements, security, fraud prevention, or other lawful purposes.

13. Data Sharing

We may share personal data with:

• hosting providers;
• infrastructure providers;
• technology providers;
• security providers;
• payment processors;
• analytics providers;
• customer-support providers;
• professional advisers;
• regulators or authorities where legally required; and
• other processors necessary to provide our services.

We do not sell personal data as a general business practice.

Where processors handle personal data on our behalf, we seek appropriate contractual, technical, and organisational safeguards.

14. International Data Transfers

TrustCircle may use service providers located in countries outside your country of residence.

Where personal data is transferred outside the European Economic Area, we will use appropriate safeguards required under applicable law, which may include adequacy decisions, Standard Contractual Clauses, or another lawful transfer mechanism.

15. Security

We use reasonable technical and organisational measures designed to protect personal data against:

• unauthorised access;
• unauthorised disclosure;
• alteration;
• destruction;
• accidental loss; and
• unlawful processing.

No internet-connected service can guarantee absolute security.

16. Your GDPR Rights

Where GDPR applies, you may have the right to:

• access your personal data;
• correct inaccurate personal data;
• request erasure;
• request restriction of processing;
• object to certain processing;
• request data portability;
• withdraw consent;
• exercise rights concerning automated decision-making and profiling where applicable; and
• lodge a complaint with a competent data-protection supervisory authority.

These rights are subject to applicable legal conditions and exceptions.

17. Exercising Your Rights

To submit a privacy request, contact:

Privacy Email: [email protected]

We may request information reasonably necessary to verify your identity and protect against unauthorised access to personal data.

18. Cookies

TrustCircle may use cookies and similar technologies for:

• essential website functionality;
• authentication;
• security;
• preferences;
• analytics; and
• service improvement.

Where legally required, we will obtain consent before placing or using non-essential cookies.

19. Children’s Privacy

TrustCircle is not intended for children where use would violate applicable law.

We do not knowingly seek to collect children’s personal data in violation of applicable legal requirements.

20. Third-Party Services

TrustCircle may contain links to or integrations with third-party services.

Those services operate under their own privacy policies and terms.

TrustCircle is not responsible for the privacy practices of third parties that we do not control.

21. Data Security Incidents

Where required by applicable law, TrustCircle will respond to personal-data breaches and make notifications to regulators or affected individuals within the legally required timeframe.

22. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Material changes may be communicated through the website, application, email, or another appropriate method.

The updated Policy will include a revised effective date.

23. Relationship With Terms of Use

Your use of TrustCircle is also governed by our Terms of Use.

The Terms of Use describe the rules governing your use of the TrustCircle service, while this Privacy Policy describes how personal data is processed.

24. Contact

TrustCircle AI
Privacy Email: [email protected]
Website: https://trustcircleai.com/